Natelee Cocks Return and Refund Policy

At Natelee Cocks, we strive to provide our customers with the highest quality custom products. However, we understand that mistakes can happen.

 

ORDERED BY MISTAKE

If you have ordered a product by mistake, don’t hesitate to contact us within 24 hours of placing your order at info@nateleecocks.com. Currently, we do not offer refunds or exchanges for custom orders.

 

DAMAGED PRODUCT ARRIVED

If a product arrives damaged due to shipping, please get in touch with us within 24 hours. We would also need a clear image of the damage and the packaging.to share the image contact us at the email id info@nateleecocks.com. We will replace the item at no additional cost to you.

 

We appreciate your business and want you to be happy with your purchase. If you have any questions, please don’t hesitate to contact us.